Roon Essentials app

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This topic contains 6 replies, has 4 voices, and was last updated by  Charles Mallari 4 hours, 34 minutes ago.

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  • October 4, 2018 at 1:54 am #17142

    Robert
    Participant

    Goodmorning,

    I have a question about the Roon Essentials App.
    Wil there be a update for the app because the app is not working good on my iPhone XS.

  • October 5, 2018 at 4:27 am #17221

    Bittnerowski
    Participant

    I wish you the best of luck that someone from ELAC will answer your question. To me it seems that no one is monitoring this forum. I bought my first and last ELAC device, that much I Know.

  • October 5, 2018 at 10:59 pm #17238

    Charles Mallari
    Moderator

    Hello Robert,

    This is the first I’ve heard that the App does not functioning with the iPhone XS.

    Please describe the issues you are have in better detail.

    Respectfully,
    Charles Mallari

  • October 8, 2018 at 2:09 pm #17271

    Robert
    Participant

    Hello Charles,

    The problem is the letters are very small.
    I have also installed the app for a second time but still the letters are small.

    Respectfully ,
    Robert Gerritsen

    • October 13, 2018 at 2:14 pm #17354

      jarnopp
      Participant

      I have the same issue. Charles, let me know if you need another screen shot.

  • October 8, 2018 at 3:07 pm #17272

    Charles Mallari
    Moderator

    That’s a strange issue. Can you send me a screenshot to Customerservice@elac.us

    Respectfully,
    Charles Mallari

  • October 17, 2018 at 11:39 am #17412

    Charles Mallari
    Moderator

    Hello All,

    I just followed up with the software team. I’m hoping to have an update soon.

    Respectfully,
    Charles Mallari

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