Network Will Not Discover "Discover" After Factory Reset

Home Forums Discovery Server Network Will Not Discover "Discover" After Factory Reset

This topic contains 2 replies, has 3 voices, and was last updated by  manuela_aumick 1 month, 2 weeks ago.

  • Author
    Posts
  • #10987

    darbonne
    Participant

    I changed my audio room around and in the process changed the location of my router to a DSL Line using a mesh network. I was unable to remove my network share from the Discover Server so I did a factory reset. The problem is that the Roon Essentials software will not find the server no matter how long it looks for it. I have an iPad with network tools and searching the network the Server is one of the devices that shows up. I have even copied the IP address to the software but it still will not locate the server. I am at a loss. Can someone give me guidance as what to do next.

  • #10992

    Charles Mallari
    Moderator

    Hello Darbonne,

    Is the light still flashing on the front of the Discovery?

    I had a user with a similar problem last week. Can you make sure that the Discovery is fully updated? There are two updates that need to be processed.

    Try doing the factory reset again. Not very often, but sometimes I see that the update just need to be re-done.

    If all else fail, send me an E-Mail: customerservice@elac.us and I’m sure we’ll get you listening again.

    Respectfully, Charles Mallari

  • #11509

    manuela_aumick
    Participant

    ohhh that is pretty interesting

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