I observed issues with my router firewall settings and synchronization of my Tidal account. Please provide information which router/firewall ports needs to be opened for proper function of Discovery server in terms eg. of SW updates, Tidal access etc.
BR and thanks in advance.
Hi Elac Team,
can you please give me Feedback to my question/post above? I guess it should not be to difficult to answer my question within 5 days, is it? Please keep in mind that I’m your customer.
Personally, I haven’t experience any special firewall settings. I’m looking that information up for you though.
Thanks for your first feedback. So far I experienced that the standard internet ports, 80 TCP for http + 443 TCP for https, aren’t enough to connect to e.g Tidal and or SW updates…
Hey S. Semler,
I did a quick search and found this which may be helpful:
But I’ve seen one of the following fix a similar issue you are having.
1) But try power cycling the unit. (unplug and re-plug)
2) Try to log in and out of your tidal.
3) You could try a log in and out of your Roon account.
4) Also, a factory reset. (this will remove all your playlists and library information though)
Let me know if you need the specific instructions for any of the above.
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