EA Series Amp App not showing up in the Play Store

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This topic contains 3 replies, has 3 voices, and was last updated by  BNaman 6 months, 1 week ago.

  • Author
    Posts
  • #9181

    mcsadapted
    Participant

    I suppose this is more a problem with my phone than with Elac, but I just got a new Android phone and cannot find the Element app, no matter what I search for. I have located it with a previous Android device,and also using a Windows computer. But it does not show on the new device (MotoX) Any suggestions?

  • #9182

    Charles Mallari
    Moderator

    Hello Mcsadapted,

    If you can navigate to this forum on your phone, here’s the link.
    https://play.google.com/store/apps/details?id=com.sonavox.sandbox&hl=en

    Thanks,
    Charles

  • #9187

    mcsadapted
    Participant

    Thanks.. I had to do a factory reset to the MOTO X to get the app to show up…after installation the app is reporting that there are no available devices. Blutooth is on, the amp is on… I guess if it isn’t one thing it’s another

  • #9378

    BNaman
    Participant

    I have a NV Shield 2 set top box and the Element app is not compatible with Tegra processor so it will not show up.

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