Sad but I just ordered and received a pair of blemished UniFi UB5 speakers from Amazon and one of them has a very loud piece rattling around inside. As best I can tell there is no issue with sound reproduction. Amazon is out of stock so I can’t reorder. Customer service is closed so I will call them tomorrow to arrange a replacement.
I am sorry to hear that your received bad UB5.
Please give us a call at 714-252-8843 and we can take care of this. Please ask for Cheryl Kelsheimer.
Thank you very much. I called today and was very well taken care of. That must have been you that I heard in the background.
Very impressed with the quick response in the forum and from the office. Looking forward to the replacements.
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