December 10, 2016 at 7:20 am #6918
Just get my new Elac Element. Downloaded App from Appstore. Volume, balance, renaming works but not bass and treble. Also the Equalizer does not work. Resetting the amp does not help. Any hints?
P.S. The display on the amp indicates the changing of bass and treble, but the sound does not change.
- This topic was modified 1 year, 10 months ago by Akron.
December 10, 2016 at 11:15 am #6922
The firmware update page here – https://elac.com/firmware/ – says it takes care of the bass and treble issue. There is not version number or any instructions that I could find on how to update it, so I may hold off for now. Unfortunately, the autoblend feature is not included in the iOS App which makes it impossible to balance out your system. Making friends with Android neighbor for now…
December 10, 2016 at 11:50 am #6924
Correction. The firmware update steps are shown on page 8 of the manual.
December 10, 2016 at 1:46 pm #6926
Trank you JR.
I’ll try the new firmware tomorrow. Will post how it works.
December 11, 2016 at 1:26 am #6928
Installed new firmware but bass/ treble still does not work.
December 12, 2016 at 9:43 pm #6987
I’m in Berlin, Germany.
I contacted my dealer yesterday. He will talk with Elac in Kiel.
Thank you for your offer.
December 13, 2016 at 5:49 am #6990
Firmware version should be v2.1.1/V1.0.19
You can see this if you go to the About page in the Setup.
With this firmware my bass and treble work.
December 13, 2016 at 2:06 pm #7011
V2.1.0/v112.0.19 (DSP NEEDS UPDATE)
Ok, i’ll try to update.
December 13, 2016 at 2:18 pm #7013
Put it on USB stick (filename: Firmware-V.2.1.2-v1.0.19.zip)
Installed it on the amp
In the app: Setup-about v2.1.0/ v1.0.19
Bass/ treble dont work.
What went wrong?
December 13, 2016 at 11:58 pm #7024
Ok, i try this.
December 14, 2016 at 1:42 am #7026
That works. Thank you all for your help.
Now waiting for Auto Eq for IOS.
April 14, 2017 at 6:28 am #8436
When adjusted bass and treble, the amp makes strange noise.
Without adjustment it works well.
I have already installed the new firmware. Any hints?
April 18, 2017 at 4:53 pm #8495
Once the settings are set does the noise go away?
I notice a noise as well while adjusting, but it goes away once set and listening.
April 25, 2017 at 9:34 pm #8654
No, my Element Amp always makes noises ca.10 minutes after the setting.
And the noises do not stop until you turn off the bass and treble adjustment function.
April 26, 2017 at 8:54 am #8656
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