AM 180 crackling sound

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This topic contains 1 reply, has 2 voices, and was last updated by  Bjarne Sommerfeldt 3 months, 1 week ago.

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  • #10440

    kappel
    Participant

    Dear Elac,

    3 years ago I bought a set of wonderful EM180 speakers. I love them (combined with a subwoofer). I use them with TOSLNK. A bit over a year ago one of the speakers (never moved from it’s position got a very cracking noise that disappeared after a few weeks. Recently it cam back. I just switched the position of the left and right speaker to see if it could be interference, and the crackling stayed in that speaker. What I am afraid of is that every time a song or programme ends on my PC, there is a high peak sound occurring, this is an issues that is know with you since i have talked with service about that just after i bought the speaker.

    Even though the speaker is three years I think this is not really acceptable for such a high end product.

    What would you recommend doing?

    Thank you so much

    Best regards

    Patrick / Denmark, Elacs bought via a German website

  • #10484

    Dear Patrick,

    thanks for your question.
    Regarding the crackling noise, I’m afraid that the speaker should be sent to us for checking.
    Please contact me under sommerfeldt@elac.de how to proceed. Thank you.

    Best regards,
    Bjarne from ELAC

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